Rebate99 takes every piece of personal information you entrust to us seriously. This Privacy Policy clearly explains what we collect, why we need it, and how we protect it — without confusing language.
These are not just promises on paper — here are the real practices rebate99 implements every day to protect your data
All personal and financial data of rebate99 members is stored using AES-256 encryption. Even in the event of an unforeseen data leak, your information cannot be read without the appropriate encryption key.
Rebate99 has never and will never sell, rent, or transfer members' personal data to third parties for marketing or commercial purposes without your explicit consent. This is our unwavering principle.
As a rebate99 member, you have the full right to request a copy of the personal data we hold, correct inaccurate information, or request the deletion of certain data — all of which can be done through customer support.
Only specifically authorised rebate99 staff may access member personal data, and only for legitimate operational purposes. All access is logged and automatically monitored to detect any unauthorised access.
Rebate99 only retains your personal data for as long as necessary for the stated purposes or as required by law. Data that is no longer needed is securely deleted in accordance with established procedures.
In the event of any data security breach affecting your personal information, rebate99 is committed to notifying you in a timely manner and taking immediate remedial action.
This Privacy Policy is issued by rebate99 to clearly explain how we collect, store, use, and protect your personal data when you use our platform — whether through our website rebate99.live or the rebate99 mobile app for Android and iOS.
This policy applies to all rebate99 platform users, including casual visitors, registered members, and former members whose data is still retained in accordance with legal requirements. By registering or using the rebate99 platform, you agree to the collection and use of personal data as described in this policy.
Rebate99 is fully compliant with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We regard personal data protection not merely as a legal obligation, but as a moral responsibility to every individual who entrusts their information to us.
If you have any questions about this privacy policy or how rebate99 handles your personal data, do not hesitate to contact our support team via Live Chat or email.
Rebate99 collects various types of personal data depending on how you interact with our platform. Below is a summary table of the data types collected:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, IC number, date of birth, gender | Account registration, KYC |
| Contact Data | Email address, phone number, residential address | Registration, profile updates |
| Financial Data | Bank account number, transaction history, deposit and withdrawal records | Financial transactions |
| Usage Data | Game records, wagering records, login history | Automatic platform usage |
| Technical Data | IP address, device type, operating system, web browser | Cookies, server logs |
| Communication Data | Support chat records, emails, complaints | Customer support interactions |
Rebate99 only collects data that is strictly necessary to operate the platform and comply with legal requirements. We do not collect excessive or irrelevant data.
The personal data rebate99 collects is used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
rebate99 does not use your personal data for psychological profiling, invasive behavioural analysis, or any purpose that could harm your interests as a member.
Rebate99 understands that data sharing is a sensitive issue for most users. We have never and will never sell your personal data to any party for commercial purposes. However, there are certain situations where your data may need to be shared:
In all data-sharing situations, rebate99 ensures that recipients maintain a level of data protection that is equivalent to or greater than our own standards.
Rebate99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the rebate99 platform and you may not be able to use all available features.
The rebate99 mobile app uses device identifiers and diagnostic data in a manner similar to how cookies function on websites. These settings can be managed through your device's privacy settings.
Rebate99 continuously invests in security infrastructure to ensure your personal data is always protected. Our security measures include:
While rebate99 takes all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing it with anyone.
As a rebate99 member and as an individual protected under PDPA 2010, you have the following rights regarding your personal data:
You have the right to know what personal data rebate99 holds about you and to request a copy at any time.
You have the right to request correction of any inaccurate or incomplete personal data held by rebate99.
Under certain circumstances, you have the right to request deletion of your personal data — subject to legal record-retention obligations.
You may withdraw consent for data processing that relies on your consent at any time, including opting out of marketing communications.
You have the right to receive your personal data in a structured, machine-readable format to facilitate transfer to another service provider.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing, at any time.
To exercise any of the above rights, contact rebate99 customer support via Live Chat or email at [email protected]. rebate99 will process your request within 14 business days.
The rebate99 platform is exclusively for individuals aged 18 years and above only. rebate99 does not knowingly collect personal data from individuals under the age of 18.
If rebate99 determines that personal data of a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered a rebate99 account should contact our customer support immediately.
Rebate99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. When significant changes are made, we will:
Your continued use of the rebate99 platform after updated policy terms take effect constitutes your acceptance of those changes. If you do not agree with the changes, you may close your account by contacting customer support.
For any inquiries, requests, or complaints regarding this Privacy Policy or how rebate99 handles your personal data, please contact us through the following channels:
When submitting a personal data request, please include your account information (excluding your password) and a clear description of your request so we can process it more quickly and accurately.
To protect your data security, all requests related to personal data may require additional identity verification before processing. This is a security measure to ensure that only you can access or modify your information.
With over 200,000 members trusting rebate99 as their platform of choice, we are committed to continuously protecting your privacy and data security. Register today and experience the difference.
18+ only · Data protected under PDPA 2010 · Terms & Conditions applicable