Betting should be entertainment — not a burden. rebate99 provides a range of tools, guides, and support to ensure every member plays in control, with awareness, and within healthy limits.
Since rebate99's first day of operation, we have held one principle that has never changed: entertainment should never be a source of suffering. We understand that betting can bring excitement, adrenaline, and entertaining experiences — but we also know that without proper control, it can negatively impact a person's life.
That is why rebate99 takes a serious and proactive approach to responsible gaming. This is not merely about meeting legal requirements — it is our moral responsibility to every member who trusts this platform as their entertainment destination.
We want you to win. More than that, we want you to win while staying healthy, happy, and in full control. Our mission is to ensure that when you log out of rebate99 tonight, your life remains intact — your relationships are still healthy, your finances are still in order, and you can still smile tomorrow.
Many people misunderstand this concept. Betting responsibly does not mean you cannot have fun, cannot place big bets, or cannot play frequently. It means you play with aware and in control — know how much you can afford to lose, know when to stop, and know that the decision to play is your own choice, not an uncontrolled impulse.
Responsible players set limits before they play — not after a loss. They treat money wagered as the cost of entertainment, not as an investment expecting a return. They stop when their limit is reached, even when instinct says "one more round." And they never bet with money meant for the family's basic needs.
All these tools are available directly in your account — free of charge and can be activated at any time through your account settings or by contacting rebate99 customer support
Set the maximum amount you can deposit within your chosen time period. Once the limit is reached, the rebate99 system will automatically block additional deposits until the period expires — and even if you wish to raise the limit, a 48-hour waiting period applies to encourage more considered decisions.
Set the maximum loss amount you can afford within a day, week, or month. Once your accumulated losses reach the set limit, your account will be automatically blocked from placing new bets for the relevant period.
Set a daily or weekly play time limit. rebate99 also sends pop-up reminders after you have played for 60 consecutive minutes, prompting you to take a short break and reassess your situation.
If you feel you need a short break without closing your account, rebate99's play break option lets you block yourself from accessing the platform for 1 day, 7 days, or 30 days. While a break is active, your account cannot be used for any betting activity.
For those who need a longer break, rebate99 offers self-exclusion options of 3 months, 6 months, or permanently. This is a serious step that can only be reversed after a thorough review with our support team.
The rebate99 dedicated responsible gaming support team is trained to assist members who struggle to control their betting habits — with a non-judgmental, confidential, and solution-focused approach.
Problem gambling doesn't happen overnight. It starts gradually — a habit that slowly takes over. Recognise these early signs so that you or someone you care about can get help sooner.
You intended to bet RM50 but ended up betting RM500 — and it keeps happening. Losing control over your betting amounts is an early warning sign that should be taken seriously.
"Just one more round to break even" — if this thought keeps running through your mind after a loss, that's a dangerous pattern known as "chasing losses."
Using borrowed money, credit cards, or emergency savings to place bets is a critical warning sign that wagering has exceeded healthy limits.
If you feel the need to lie or hide how much time and money you are spending on betting, that is a sign you already know something is wrong.
Feeling restless, irritable, or distressed when unable to bet — or when forced to stop — is a sign of psychological dependence that requires immediate attention.
Answer the 8 questions below honestly. If you answer "Yes" to 3 or more questions, consider reaching out to rebate99 support or seeking professional help.
Have you ever bet more than you could afford to lose?
Do you need to bet with increasingly larger amounts to get the same level of satisfaction?
Have you ever tried to stop betting but failed?
Has betting affected your relationships with family or friends?
Do you use money meant for basic needs (rent, bills, food) to bet?
Do you feel the need to hide your betting habits from loved ones?
Do you often think about betting even while at work or spending time with family?
Do you bet to escape from problems or negative feelings?
If you answer "Yes" to 3 or more questions, please contact rebate99 customer support or consult a mental health professional. You don't have to face this alone.
Follow these practical guidelines to ensure your betting experience at rebate99 remains fun and in control
Before logging in to rebate99, decide how much you are prepared to lose today. Write that number down, and stick to it. Use rebate99's deposit limit tool to lock that budget in automatically.
RecommendedUse rebate99's session reminders and take a break of at least 15 minutes for every 60 minutes of play. Stand up, drink some water, and ask yourself: "Am I still having fun, or am I betting out of compulsion?"
RecommendedThe money you use to bet is entertainment money — just like a movie ticket or a meal at a fancy restaurant. Don't rely on winnings to pay your bills or meet your daily needs.
ImportantPoor betting decisions are often made when angry, sad, stressed, or after drinking alcohol. rebate99 encourages you not to access the platform when you are in an emotionally unstable state.
AvoidDon't hide your betting habits. Talking openly with a partner, parent, or close friend can help you stay accountable and get support when you need it.
HelpfulThis is the golden rule of responsible gaming. Once your loss limit is reached, close the app and walk away. The "break-even" win you're hoping for rarely comes, and when it doesn't, the consequences are far worse.
AvoidProblem gambling doesn't only affect the gambler — it impacts the entire family. Spouses, parents, children, and friends also bear the emotional, financial, and relationship strain that comes with this issue.
If you notice that someone you care about is showing signs of problem gambling, the first thing to remember is: do not panic, and do not act out of anger. A judgmental approach will only push them to hide their problems further. Instead, try:
Rebate99 believes that a responsible betting platform has an active role in shaping a healthy betting culture in Malaysia. We do not merely provide tools — we actively monitor usage patterns that may indicate addiction risk and reach out to members who may need support before issues become more serious.
Every ringgit you spend on entertainment at rebate99 supports a platform that puts its members' well-being first. We are proud of this approach and will continue to improve our responsible gaming programme over time based on member feedback and the latest industry best practices.
Remember: You are not alone. The rebate99 team is ready to support you every step of the way — whether you simply want to set a deposit limit, or you are going through something more serious. Contact us via Live Chat or email [email protected] — we listen without judgment.
Register your rebate99 account today and activate responsible gaming tools from the very first minute. Healthy entertainment starts with smart choices — and rebate99 is here to help you make those choices.
18+ only · Bet within your limits · Terms & Conditions applies